
That is clear and concise, but still kinda has the whiff of “scary tech speak” about it. I guess it’s the same thing that makes some people freeze up when they see any math problem, and just assume it isn’t something they can handle. 😃
For all their many, many flaws, Microsoft’s style guidelines are pretty good for this sort of thing. E.g. they recommend replacing “Invalid ID” with “You need an ID that looks like this: someone@example.com”.
ETA: Maybe even just, “You need to enter the carrier credentials”?













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