
I was a project manager for a pretty large project last year at my job. I really tried my best to shield the developers from all the bullshit. We had a very difficult customer who changed their mind almost twice a week about things, demanded meetings about the progress 2-3 times a week, didn’t understand that the requested changes won’t be in the testsystem within a day of mentioning them (not even sending us a proper change request in writing, just mentioning them in a meeting) and so on. Not to mention talking with the higher-ups who got nervous when the customer kept complaining and explaining to them that we/the devs are working as fast as possible and that the customer is being unreasonable.
The worst part about that role was not the utterly irrational customer but our own colleagues in development. They unloaded all their frustration about the project on me. I tried to handle it, in a way it’s part of the job. I got shit on by the customer for not meeting their unreasonable demands and ridiculous timelines, got shit on by upper management because this project with this very important customer is having trouble, had to defend myself AND the rest of the team by showing that the customer doesn’t know what they want. Just to then turn around and get screamed at by a dev because he’s sick of having to go to our 1/2-hour-a-week meeting and also how come there’s been four change requests already. He told me I wasn’t doing my job, because all he wants is to implement the requirements as planned half a year ago but I kept sending change requests instead of doing my job as a project manager and shielding him from this shit. Wouldn’t believe me that if the customer had his way, he’d be getting four change requests per week.
Yeah, I’m pissed and also currently looking for a new job. And no way am I ever doing this shit job again, where you’re just everybody’s doormat and get yelled at by customers, bosses and your own team alike.
There’s a mobile phone repair shop next to where we live. Everything in the window is faded from the sun. In 6 years of living here I have not seen it open or someone inside even once.