Seriously, they are both former military, my dad was in for like 30 years, how do they like the drunk secretary? I get that he saw combat, but being in combat doesn’t automatically make you qualified for… well anything except therapy and medical care.
I think my best guess is the “mere exposure effect”. The guy and his ego strikes me as something that’s probably fairly common in the military (as far as I can tell from the outside). Being exposed to a lot of men like him probably makes him feel comfortably familiar.