It’s separate from the main meter and connected directly at the condenser unit.
It monitors power draw and acts as a relay when the provider sends a shutoff signal. The thermostat thinks the system is still going, and the fans still push air through the vents, but the coils aren’t being cooled anymore so the air gets hot and musty.
How tf can a meter shut of an applience? Did you also have smart breakers from them?
Anyway absolutely ridiculous
It’s separate from the main meter and connected directly at the condenser unit.
It monitors power draw and acts as a relay when the provider sends a shutoff signal. The thermostat thinks the system is still going, and the fans still push air through the vents, but the coils aren’t being cooled anymore so the air gets hot and musty.